How can I redeem, manage, and troubleshoot issues with AAMC resource codes?
AAMC resource codes are essential for accessing various AAMC materials, including MCAT preparation resources. This article provides a comprehensive guide on redeeming, managing, and troubleshooting issues related to these codes.
Overview of AAMC Resource Codes
AAMC resource codes are provided to users for accessing specific AAMC materials. These codes must be redeemed within a specified timeframe, and their access period is managed through the AAMC platform. Note that course extensions for Blueprint courses do not apply to AAMC resources, as they are hosted on a separate platform.
Redemption Process for AAMC Codes
Receiving Codes: If you have purchased a course or package that includes AAMC resources, you will receive the codes via email. If you have not received the email, check your spam or junk folders.
Redeeming Codes: Once you receive the codes, redeem them within three weeks to activate access. The access period lasts for one year from the date of redemption.
Unused Codes: If you have unused codes from a previous purchase, they can still be redeemed. You may request the codes to be resent via email.
Expiration and Reissuance Policies
Expiration: AAMC resource codes are valid for one year from the date of redemption.
Reissuance: Codes that have already been redeemed cannot be reissued, even if the resources were not used during the one-year access period. However, unused codes can be resent upon request.
Troubleshooting Common Issues
Not Receiving Codes: If you have completed the request process but have not received your codes, the AAMC coordinator can resend the email. This process typically takes 1-2 business days. Be sure to check your spam or junk folders.
Expired Links: If your AAMC resource link displays as expired, action may be required to investigate and potentially reissue your codes. Contact support for assistance.
Contacting Support
For unresolved issues, such as not receiving codes or problems with redemption, reach out to the AAMC coordinator or Blueprint support team for further assistance. They can help investigate and resolve your concerns. By following these guidelines, you can effectively manage your AAMC resource codes and ensure uninterrupted access to your materials.