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What should I do if I haven’t received the 'Unlock Your Free AAMC Resources' email or if I encounter issues accessing my AAMC materials?

Written by Melanie Ketterman

Troubleshooting Missing or Delayed 'Unlock Your Free AAMC Resources' Emails

If you have purchased a Blueprint course and are experiencing issues with receiving the 'Unlock Your Free AAMC Resources' email or accessing your AAMC materials, follow the steps below to resolve the issue.

Step 1: Check Your Email Folders

  • Ensure you check your Spam, Junk, or Promotions folders, as the email may have been filtered there. The email will typically have the subject line "Unlock Your Free AAMC Resources" and will come from Blueprint.

Step 2: Verify the Timeline

  • The email is usually sent three days after purchasing the course. If you have not received it within this timeframe, proceed to the next steps.

Step 3: Request a Resend

  • If you cannot locate the email, contact the Blueprint Success Team to request a resend. The email will typically arrive within 1-2 business days after the request. Be sure to monitor your email folders during this time.

Step 4: Accessing Your AAMC Codes

Once you receive the email:

  1. Open the email and click the link titled "I want my access code."

  2. After clicking the link, your access codes will be requested from AAMC.

  3. You will receive another email with the codes within two business days.

  4. Log in to your AAMC account and enter the codes to unlock your resources.

Step 5: Troubleshooting Common Issues

  • Non-Functional Links: If the link in the email does not work, ensure you clicked it correctly. If the issue persists, contact the Blueprint Success Team for assistance.

  • Expired Links: If the link has expired, request a new email to be sent.

  • Missing Buttons or Links in the Email: If the email lacks the necessary link or button, contact the Blueprint Success Team at info@blueprintprep.com for further assistance.

Step 6: Follow-Up Actions

  • If you have followed all the steps above and still have not received the email or codes, escalate the issue to the Blueprint Success Team. They can coordinate with the AAMC to resolve the problem.

Additional Notes

  • Delivery timelines may vary slightly, but most emails and codes are sent within the stated timeframes.

  • Always double-check all associated email accounts if you have multiple addresses linked to your Blueprint account.

By following these steps, you should be able to resolve most issues related to receiving the 'Unlock Your Free AAMC Resources' email and accessing your AAMC materials.

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