Skip to main content

How can I access and manage session recordings for my classes or webinars?

Written by Melanie Ketterman

How to Access and Manage Session Recordings for Classes or Webinars

Session recordings are a valuable resource for reviewing content from classes or webinars you attended or missed. This guide provides an overview of how to access these recordings, their availability, and conditions for access.

Overview of Session Recording Availability

  • Recordings of classes or webinars are typically made available within within 2 business days after the session concludes.

  • If you registered for a free class, the recording link will also be shared via email or made accessible through your account resources.

Steps to Access Recordings

  1. Check Your Email: For free classes, look for an email notification containing the recording link. This is usually sent within 1-2 business days after the session.

  2. Access Through Your Account: For paid classes, log in to your account and navigate to the past tab under "Live" section to find the recording link.

  3. Direct Links: If provided, use the direct recording link shared by the support team or in the email notification.

Access Conditions

  • Registration Status: You will retain access to recordings even if you cancel your registration, as long as it is within your access period.

  • Course Access Period: Live review sessions and recordings are accessible during your active course access period. If your access has expired, you may need to re-activate or extend your enrollment to view them.

Troubleshooting Common Issues

  • Missed Live Sessions: If you missed a live session or didn’t receive the join link, you can still access the recording once it is published. Check your email or account resources for the link.

  • Expired Access: If your course access has expired, recordings may no longer be available unless you extend your enrollment.

Additional Notes

  • For specific sessions, such as the Antibiotics webinar, the recording link is often shared directly via email or support communication. Ensure you check all communication channels for updates.

By following these steps and guidelines, you can effectively access and manage session recordings to enhance your learning experience.

Did this answer your question?