Tutoring hours expire 6 months from date of purchase. After 6 months, tutoring hours cannot be used or refunded.
Refund policy before tutoring has begun is as follows:
- Within 7 days after purchase date, tutoring is 100% refundable.
- From day 8 to day 180 after purchase date, tutoring is refundable at $125 per unused tutoring hour.
- 180 days after purchase, tutoring hours will expire and no refunds or credits will be made.
Refund policy once tutoring has begun is as follows:
- $75 per unused tutoring hour
- Refunds will not be given for tutoring hours already provided.
- Refund requests can be submitted to email@example.com within 30 days of the final tutoring session; after 30 days, no refunds will be given.
- Premium and Elite pricing will vary. Reach out to firstname.lastname@example.org for more information regarding Premium and Elite pricing.
- For more information, please see our refund policy.