Tutoring & Admissions Consulting Policies
The following policies reflect our efforts to ensure your program goes smoothly. By utilizing our services including scheduling and attending your first session, you agree that you have read and will abide by the following terms.
If you are not happy with your tutor for any reason, we will re-match you with a new tutor free of charge.
Homework and Communication
Your tutor or consultant may make specific recommendations for homework to be completed between sessions. Homework is as necessary a component of your program and will help you achieve maximum score increase.
If you wish to extend your program, please contact your Student Advisor. Any additional hours beyond your initial package must be pre-paid with Blueprint before they can be scheduled. All payments should be handled through the Blueprint central office at (888) 4BP-PREP. Your tutor cannot accept payment for additional hours.
All time spent on tutoring or consulting is billable in 15 minute increments. Your tutor or consultant is always available for scheduling and administrative questions between sessions. However, long substantive contact should be saved for scheduled sessions. If you would like emails or phone calls of >10 minutes between sessions, that time will be deducted from your balance.
Our tutors and consultants are experienced professionals that book sessions around their other obligations. Additionally, staying on a regular schedule is critical to your performance. If you wish to cancel a session, you must inform your tutor or consultant at least 24 hours prior to the scheduled appointment, or one hour of time will be deducted from your balance.
Code of Conduct
We expect learners, tutors, and consultants to treat one another with the utmost respect. Inappropriate behavior will not be tolerated. We reserve the right to cancel your program at any time, at our discretion.
Our Satisfaction Guarantee
We will do everything we can to make sure you have the best match with your tutor or consultant. If you are not happy, we will make a switch to another tutor or consultant who can better meet your needs. Such switches are exceptionally rare, but when necessary we take care of them immediately.
Full guarantee details can be found here.
Our refund policy can be found here.
Tutoring hours that are part of the MCAT 1-Month Immersive program expire 6 months from the date of the first live course session. After 6 months, tutoring hours cannot be used.