Our goal is to provide you the expert instruction and individual attention needed to help raise your score. The following policies reflect our efforts to ensure your tutoring program goes smoothly. By utilizing our services including scheduling and attending your first tutoring session, you agree that you have read and will abide by the following terms.
Homework and Communication
Your instructor will make specific recommendations for homework between sessions. Homework is as necessary a component of your program as the tutoring itself and will help you achieve maximum score increase.
Your tutor is always available for scheduling and administrative questions between sessions. However, long substantive contact should be saved for scheduled tutoring sessions. If you would like emails or phone calls of >10 minutes between sessions, your tutor will deduct the time from your account.
If you wish to extend your tutoring program, please contact your Student Advisor. Any additional hours beyond your initial package must be pre-paid with Blueprint before they can be scheduled. All payments should be handled through the Blueprint central office at (888) 530-6398. Your tutor cannot accept payment for additional hours.
Our tutors are experienced professionals that book sessions around their other obligations such as school or work. Additionally, staying on a regular study schedule is critical to your performance. If you wish to cancel a private tutoring session, you must inform your tutor at least 24 hours prior to the scheduled appointment, or you will be charged for one hour of tutoring time.
Our Satisfaction Guarantee
We will do everything we can to make sure you’ve got the best match with your tutor. If you are not happy, we will make a switch to another tutor who can better meet your needs. Such switches are exceptionally rare, but when necessary we take care of them immediately.
Our score increase guarantee can be found here.
Our refund policy can be found here.