Monthly subscriptions renew automatically every 30 days until you cancel. Cancel any time before your renewal date to avoid being charged for the next cycle.
How to Cancel Your Subscription
Log into your account and click My Account.
Click My Subscriptions.
Click the three dots under Actions, then click the red Cancel Subscription button to confirm.
Canceling Free Trials
If you are using a free trial, there is no need to cancel it manually. Free trials do not automatically convert into paid subscriptions unless explicitly activated. This ensures you won’t be charged after the trial period ends.
What Happens When You Cancel
You keep full access through the end of the billing period you already paid for — canceling doesn't cut you off right away. For example, if you cancel on day 15 of a 30-day cycle, you'll still have access through day 30, and then access ends.
Charges already billed for the current cycle are final; canceling doesn't refund any unused time. You can confirm your cancellation anytime from your account profile.
Renewals & Payments
A reminder email goes out three days before your renewal date, so you have time to review or adjust your account.
Renewals only happen after a successful payment. If a renewal payment fails — including after multiple retry attempts — the subscription is canceled rather than placed on hold (we don't offer holds on subscriptions).
If a payment is initially declined but later goes through, access typically updates automatically as the system retries the charge. If there's a delay, temporary access may be granted so your studying isn't interrupted.
Refund Policy
Subscription purchases and renewals are non-refundable and final. You're responsible for canceling before your renewal date if you no longer want the subscription. See the Blueprint refund policy or SMNP refund policy for details.
Frequently Asked Questions
Will I lose my progress if I cancel or my subscription lapses? No. Your progress, account settings, and saved preferences are never deleted. If you resubscribe later using the same email address, everything picks up right where you left off.
My subscription was canceled because of a failed payment — what do I do? Repurchase your subscription on the website using the same email address. Your progress carries over automatically.
Can I use a discount code on my next renewal? Yes. Cancel your current subscription, then repurchase with the discount code applied. Subscriptions renew automatically, so this manual step is only needed when you want to apply a new discount.
Can I switch plans or buy a new subscription without losing progress? Yes, as long as you purchase under the same account and email address.
I want a completely fresh start with no saved progress — is that possible? Progress on an existing account can't be reset. To start over, purchase a new subscription under a different email address.
How do I confirm my cancellation went through? Check your account profile at any time to verify your subscription status.
Need Help?
Contact the Student Success Team with your order details and a description of the issue — they can help with a canceled subscription, a payment problem, or trouble locating your subscription in your account.