Slack is a messaging app that can be used to ask our team questions and receive updates regarding your Live Study Group sessions. An NP team member will respond to any content questions within one business day.
How to Join Slack
A few days before your Live Study Group begins, you should receive an email invite from Slack to join our student workspace. Click Join Now in the email to join us. If you don't see this email, be sure to check your spam. If you are having trouble joining, click this link and sign up with the email you used to purchase the course.
Enter your first and last name.
Be sure to download the desktop app for Slack, and click Allow to open the app.
Then you'll have access to your Slack channels!
When to Use Slack
Once you accept your Slack invite and login, your #student-questions channel will appear on the lefthand side of the page under the Channels section. This is where you will chat with our team and other students throughout the duration of your Live Study Group.
Your student questions Slack channel can be used for the following reasons:
Content questions - ask our team of NP Instructors questions regarding course content
Deadlines/due date clarifications - ask our team for updates on when course materials are due
Connect with other Live Study Group students
Receive general updates from our team on your Live Study Group
When Not to Use Slack
Slack should not be used for the following reasons:
Technical support - if you are in need of technical or account support, always reach out to support@npreviews.com for assistance and our support team will be there to help!
Personal/direct messages with the SMNP team. As a boundary we do not reply to personal messages. All course related matters can be put into the Slack channel and personal or tech issues can be sent to support@npreviews.com.
Slack channels close on the Saturday following your second live session. For instance, if our second live session for the April LSG falls on April 23rd, we will close the Slack channels for those groups on Saturday, April 29th.
If you are in the VIP Live Study Group, Slack channels close on the last day of your course.