Occasionally, videos and course may run into issues with loading, buffering, or stopping/starting. Here's a simple checklist to get your videos running smoothly:
Use Google Chrome: It performs best for video playback.
Adjust Video Quality: Manually set a lower video quality by clicking the gear icon. Start with the lowest quality (270p) then work your way up if your videos load correctly.
Clear Your Cache: Clear your cache and cookies in Google Chrome or Safari.
Turn off VPN: If you're using a VPN, please deactivate it for best performance.
Fresh Start: Log out, close your browser, reopen it, and log back in.
Disable Third-Party Apps: Turn off third-party apps and browser extensions, as well as firewalls and traffic blockers.
Basics: Make sure your device and browser are up to date, and that you have a strong internet connection.